Leaders Speak

By Pat Sullivan, Chairman & CEO, ClearPrice Networks For most of you reading this article, the title above probably evokes a response that resembles “well duh” or perhaps a more expletive-laden version involving the fictional detective of yesteryear, Sherlock Holmes. However, for workers’ compensation claims industry leaders and stakeholders, this seemingly ubiquitous vision of the… [Read more]

By Max Koonce, Chief Claims Officer, Sedgwick For more than a century, businesses across the country have come to rely on the “Grand Bargain,” the premise of the workers’ compensation system as essential to healthy commerce. Although each state as the author of their workers’ compensation process may have variations as to the definition of… [Read more]

By Max Koonce, Chief Claims Officer, Sedgwick Today’s competitive business environment demands top tier talent, an unwavering corporate reputation, and strong financial performance. These objectives must be embraced in all aspects of business, and the workers’ compensation process is no exception. In this article, we look at how a company’s management of its workers’ compensation… [Read more]

By Tammy Bradly, Senior Director, Clinical Product Marketing, Genex Services Measuring outcomes for workers’ compensation is challenging. Return-to-work, avoidance of disability, and cost of care are metrics that have been traditionally used to determine the success of a case. The missing piece from this calculation is: how could the claim have been better managed in… [Read more]

By Delphia Frisch, Executive VP/COO, Genex Services, a division of Enlyte This week marks a special time for workers’ comp. It’s when we take a moment to celebrate the true heroes of our industry: case managers. Each year, these professionals are charged with ensuring thousands of American employees who sustain an injury on the job… [Read more]

By: Eric F. Patten RN, BSN, Senior Vice President of Business Strategies, The Kingstree Group In the simplest explanation, 3D printing is an additive process whereby layers of material are built up to create a 3D part. This is the opposite of subtractive manufacturing processes, where a final design is cut from a larger block… [Read more]

By: Eric F. Patten RN, BSN, Senior Vice President of Business Strategies, The Kingstree Group If you’ve been following the news lately, you’ve probably heard about the alarming rate of employee resignations from the workforce. This is creating a domino effect of back orders, slowed deliveries and many other inconveniences. There are so many questions… [Read more]

By Timothy Howlin, Chief Sales and Marketing Officer, Cadence Rx “REP-RE-SENT -ATIVE,” I pronounce slowly – ok! No, I yell for the fourth time, and finally, my voice is recognized, connecting my call to a ‘person’ named Bill. His computer-generated voice on the other end indicates a 92-minute wait to speak with a representative –… [Read more]

Bob Wilson, Founding Partner and President, WorkCompCollege A few years ago, I received a text message from my sister. She was asking if I knew of a way to retrieve and save text messages from a phone. I told her I was sure there was a way, and that I would look into it when… [Read more]

By Mark Pew, Co-Founder and Provost, WorkCompCollege.com COVID had a dramatic impact on how people view work. Some of that was because their employer shut down temporarily or permanently, leaving them unemployed and disillusioned. The “zoom class” moved (relatively) seamlessly to a work-from-home environment, and many now don’t want to go back to the office.… [Read more]