Leaders Speak

By Nina Smith, President of Customer and Marketing Operations of Enlyte It’s surprising to note that while our country was dealing with the COVID-19 pandemic that U.S. businesses were simultaneously going through an unprecedented level of consolidation. According to Statista, from June 2020 to June 2021, there were 16,672 mergers and acquisition (M&A) deals –… [Read more]

By Nina Smith, Executive Vice President and General Manager, Casualty Solutions, Mitchell If the COVID-19 pandemic has taught us anything, it’s the importance of being able to adapt. It’s been about 19 months now since COVID-19 was first declared a national emergency in the U.S. Within this span of time, our industry has had to… [Read more]

By Judith Speirs, MA, CRC, CDMS, NCC, Senior Product Manager in Case Management Product Development at Genex Services When you walk into a restaurant for breakfast, you can quickly get a sense of the experience ahead. The host offers you a warm welcome. You’re shown to a clean table and your order is promptly taken… [Read more]

By Richard Leonardo, Senior VP of IME and Specialty Services, Genex Services When you’re in the market for a new home, a real estate agent might show you a property that has “good bones.” Generally speaking, this means the house has a solid structure and agreeable layout. More importantly, it’s well suited to your purpose… [Read more]

By Michelle Despres, PT, CEAS II, REAS, CETS, Vice President of Physical Therapy, One Call When someone gets hurt on the job due to a musculoskeletal injury or cumulative trauma, a physical therapist can play a crucial role in setting the stage for success and is an ideal first healthcare provider to engage with them.… [Read more]

By Matthew High, Senior Vice President of Operations, One Call In the wake of Hurricane Ida, we’re reminded how vital it is to prepare, as much as possible, for natural disasters. While there are checklist items that typically come to mind like stocking up on non-perishables, water, and batteries, other necessities come into play as… [Read more]

By Paul King, Chief Client Officer, myMatrixx The saying about trust taking years to build and seconds to break is just as true in business relationships as it is in personal relationships. In the first part of this article, my colleague David Dubrof discussed why workers’ compensation PBMs need work to build trust with prospective… [Read more]

Part One: New Business Relationships Are Built on Authentic Trust By David Dubrof, Chief Sales Officer, myMatrixx When was the last time you asked yourself if it was time for a change? There is always a weight to the status quo, but if you consistently find yourself bumping up against the pain points of your… [Read more]

By Melissa McGarry, Director, Product Implementation, Coventry & Apricus When a 33-year-old man was grievously injured at work, the last thing he might have expected he would need as part of his recovery was a real estate agent. But that’s exactly what the father of two required after falling from a second-story balcony on the… [Read more]

By Melissa McGarry, Director, Product Implementation, Coventry & Apricus For many of us, finding a ride is easier than ever. Services like Uber and Lyft have made it simple to summon transportation with a few taps to our phones. But for injured workers, getting from one place to another often remains daunting. Those who are… [Read more]