Leaders Speak

Janet Kus, President and Co-founder of MTI America Transportation is a critical, and often under-valued, component of the workers’ compensation industry. By providing injured workers with timely transport to their appointments, drivers help to ensure that they receive the care they need while eliminating a key barrier to achieve successful return-to-work outcomes. Independent contractors have… [Read more]

By Marc Pyatt, PT, Physical Medicine National Product Leader, MTI America In the age of COVID-19, healthcare providers are looking for new ways to reach injured workers and help support their recovery goals. Healthcare providers are relying on telerehabilitation (or e-rehabilitation or virtual PT) to deliver care. Telerehab means using real-time, two-way electronic audio and… [Read more]

By Brian Peers, VP Clinical Services and Provider Management, MedRisk About 50 percent of patients who survive treatment in an intensive care unit–think COVID-19 patients on ventilators–will experience some form of post-intensive care syndrome or PICS, according to the American Thoracic Society. The term PICS refers to “new or worsening impairments in physical, cognitive, or… [Read more]

By Mary O’Donoghue, RN, Chief Operating Officer, MedRisk COVID-19 forced many workers’ compensation surgeries and post-surgical physical therapy to be put on hold. As services resume, what should the industry expect to see in physical medicine? In March, the American College of Surgeons (ACS) issued recommendations1 for managing elective surgical procedures to preserve U.S. health… [Read more]

By Kim Radcliffe, SVP of Clinical, One Call The workers’ compensation industry can learn a thing or two from legendary UCLA basketball coach John Wooden who said, “It’s the little details that are vital. Little things make big things happen.” I have certainly experienced how the “details” can make all the difference for an injured… [Read more]

By Thomas Warsop, CEO, One Call When your company’s mission is to provide injured workers with the support they need to return to work and life, you painstakingly think through all aspects to get them there. From the most common needs such as physical therapy, diagnostics and transportation to more specific solutions such as bio-psychosocial… [Read more]

By Jesse Shade, Vice President, Information Technology, Tower MSA Partners Heightened cybersecurity threats during the COVID-19 pandemic called for tighter security measures that should become best practices that outlive the coronavirus. The U.S. saw cyberattacks peak on April 7, 2020 with a total of 1,417,827 attacks, according to an Atlas VPN report. Comparing the periods… [Read more]

By Jesse Shade, Vice President, Information Technology, Tower MSA Partners The workers’ compensation industry quickly responded to the coronavirus by moving operations from offices to employee homes. While allowing workers’ compensation companies to seamlessly transition their services, these changes have unleashed cyberattacks by actors spreading their own version of a virus. Computer viruses are targeting… [Read more]

By Tammy Bradly, VP Clinical Product Development Coventry In the last five years terms such as advocacy, engagement, coaching, and even “whole-person approach” have been much talked about within workers’ compensation — for good reason. Each of these touches on the need to treat each injured worker as an individual with unique challenges and perspectives.… [Read more]