The complexity and volatility of catastrophic and severe injuries require substantial administrative workloads and focused expert management to achieve a successful recovery. A seriously injured worker can expect to see 60 medical providers across 100 appointments during the first year, with almost a third needing long-term care.1 For many employers and plan administrators, the highly… [Read more]
Featured Articles
Start Saving with One Call’s Retrospective Program
Workers’ compensation claims management should be as seamless and cost-effective as possible. But despite best efforts, sometimes there are missed opportunities to prospectively manage claims. When this happens, the good news is it doesn’t have to mean additional costs. One Call’s retrospective program is a sure-fire way to keep all claims as cost-effective as possible,… [Read more]
Recapping RIMS: “Behind the Scenes: The Risky Business of Entertainment & Sports Industries”
RIMS RiskWorld in Atlanta brought together risk management, insurance, and workers’ compensation professionals from various industries to share knowledge and connect. The conference offered valuable sessions on emerging risks, cybersecurity, climate change, and other relevant topics. Attendees had the opportunity to network with peers, explore new products and services, and gain new insight to advance… [Read more]
The Workers’ Compensation Talent Shortage: College Students Provide Insight
The workers’ compensation industry faces a talent shortage and companies are struggling to attract and retain claims professionals. This talent shortage will continue to be an issue if the insurance industry grows as projected. The record number of job openings lead to higher caseloads per adjuster and longer disability durations which directly impacts claims outcomes.… [Read more]
The Critical Importance of Getting the First Workers’ Compensation Referral Right
All too often, an injured employee’s absence from work is prolonged by unnecessary surgery, unexpected complications or delayed therapy post-surgery. However, when executed effectively, workers’ compensation health care value strategies assure that the referral process is smooth and outcomes are optimal. This makes it a win-win for workers, their employers, carriers and claim adjusters. A… [Read more]
2023 Insights Report Shows Increased Focus on Technology to Improve Claims Experience
In 2022, claims process automation was the number one beneficial initiative for workers’ comp organizations. This is one of many statistics revealed in the fifth annual Workers’ Comp Industry Insights Survey. Healthesystems conducted the survey of 500 industry stakeholders in collaboration with Risk & Insurance® magazine at the National Comp conference and online through November… [Read more]
Changing the Game in Recovery Outcomes – A PepsiCo Case Study
By Darren Barr, Vice President of Product Management, One Call If an injured worker’s recovery were a storybook, diagnostic imaging acts as an introduction, setting the stage for the entire journey. Completing a diagnostic scan itself is just a first step; extracting critical insights comes next. At One Call, we’ve taken a classic claims tool… [Read more]
The Benefits of Keeping It Local: Make Your Workers’ Comp PPO Work for You!
Thanks to our long history here, we know New Jersey… New Jersey is a state unlike any other in the Northeast, with quick access to beautiful beaches and boardwalks, sporting events and arenas, an endless nature preserve and proximity to NYC. Similarly, the Garden State’s workers’ compensation program is unlike any of its neighbors’, operating… [Read more]
Imagine 23: Highlighting Industry Trends for the Year Ahead
Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk management and human resource professionals, brokers and carriers should watch throughout the year. Imagine Solutions for People… Organizations have grown… [Read more]
What Will 2023 Bring to Workers’ Comp? Here are Top Trends to Follow
As we close out 2022, workers’ comp professionals have much to reflect on. Fortunately, having managed our way through the most dramatic societal disruption of the last 100 years, our industry has proven its resiliency and readiness for the transformational opportunities before us, despite issues that persist. Whether it’s workforce changes, inflation, supply chains or… [Read more]