Featured Articles

By Mark Bilger, Chief Information Officer, One Call In March, the world changed. To protect the health and wellbeing of workers across the globe, businesses quickly transitioned to remote work environments. In an instant, offices moved from high rises to dining rooms and living rooms. The ultimate success of this change depended on behind-the-scenes technology… [Read more]

When developing effective claims programs for workers’ comp, a finely tuned user research process is a crucial tool in ensuring that stakeholders across the board all benefit from the solutions that are implemented. Stereotypes and assumptions surrounding the wants and needs of injured workers, claims professionals, payers, and other stakeholders stand in the way of… [Read more]

Since March, we’ve had our safety hats on. We’ve taken every step possible to prevent the spread of COVID-19 to customers, providers, injured workers and our own employees. We sprang into action to move our entire workforce to work-from-home. We partnered with providers to make virtual solutions, such as telerehab, available to injured workers. We… [Read more]

Workers’ compensation professionals, including executive leaders, clinical managers and claims professionals, are concerned about complex claims, a theme revealed in our 2020 Workers’ Comp Industry Insights Survey of 629 industry stakeholders. Participants reported that increasing claims complexity is a major challenge for the industry and their own programs, citing: The failure to detect early warning… [Read more]

In a recent analysis conducted by Boston Strategic Partners, Paradigm’s surgical implant cost management platform, Fusion by ParadigmSM, was found to reduce implant costs by 25 percentage points more than typical industry outcomes. For injured workers requiring major surgeries, including orthopedic and spinal procedures, implants are a notorious source of exorbitant costs for workers’ compensation… [Read more]

By Phil Walls, RPh, Chief Clinical Officer, myMatrixx myMatrixx released our 2019 Drug Trend Report on July 8, and with it we’re sharing important data-driven insights with the industry at large. As an Express Scripts Company, myMatrixx represents the workers’ compensation division of a large PBM, serving 100 million people. This gives us a tremendous… [Read more]

Over the past four months, every facet of society has been challenged to constantly adapt to meet new demands posed by the coronavirus pandemic. This includes workers’ compensation, an industry which often relies on personal interaction and consistent health care services to ensure injured employees return to their jobs in a timely manner. While telemedicine… [Read more]

By Dr. Mitch Freeman and Brian Allen, Mitchell The pandemic has shifted how businesses and consumers approach the world, including in the workers’ compensation industry. Although pharmacies have remained open throughout stay at home orders, they have adjusted how they provide services, by encouraging drive-thru usage or home delivery services and enforcing distancing measures. As… [Read more]

By Kathryn Tazic, Managing Director Client Services, Sedgwick and Brad Krauss, VP Business Development, Sedgwick While we will miss seeing you at the Annual RIMS Conference & Exhibition in Denver, there has never been a more important time for us to connect or a more valuable message to share. The global coronavirus (COVID-19) pandemic has… [Read more]

Physical therapy (PT) is essential to helping injured workers return to work, and its benefits are clear. However, there are many reasons why an injured worker might not be able to get to PT—whether it’s transportation issues, mobility issues, a disability, or because they live in an underserved community. With the COVID-19 pandemic here for… [Read more]