Featured Articles

By Michelle Despres, PT, CEAS II, CETS VP, National Product Leader for Physical Therapy, One Call Musculoskeletal disorders – injury or pain in joints, ligaments, muscles, nerves and tendons – are the second largest contributor to disability worldwide, with lower back pain being the single leading cause of disability globally. Some disorders arise suddenly and… [Read more]

By Brian Allen, VP of Government Affairs, Mitchell Are you up-to-date with all of the legislative changes happening at the state and federal level? Take a deeper dive into the current legislative and regulatory landscape in this interview with Mitchell’s VP of Government Affairs, Brian Allen. Learn what topics are permeating legislative sessions, from opioids… [Read more]

We talk about innovations in insuretech, robotic process automation in claims management, self-service tools for employers, employees and consumers, and the next wave of global intake and triage with Leah Cooper, Managing Director, Global Consumer Technology, Sedgwick. How can traditional insurance carriers and administrators develop an approach to adopting new insuretech innovations? Leah: As anyone… [Read more]

By Phil Walls, RPh, Chief Clinical Officer, myMatrixx myMatrixx released our 2018 Drug Trend Report on April 18, and it contained a lot of good news along with some cautionary warnings. First, the good news. Both the price per pill and utilization declined overall; opioid use took a big dip with average spending for opioids… [Read more]

Think back to a time that you experienced good customer service. You ordered a product or service, and that product or service arrived on time, the provider was professional and the product or service was exactly as you ordered. In addition to these elements, the professional acted in a pleasant, albeit expected, manner; this is… [Read more]

By Phil Walls, RPh, Chief Clinical Officer, myMatrixx There’s been some good news in the pharmacy department lately, at least for myMatrixx clients. We have practically eliminated the egregiously priced compounds that have plagued our market for so many years, and opioids dropped out of first place in the most commonly dispensed drug category for… [Read more]

By Kathryn Tazic, Managing Director Client Services, Sedgwick What trends should employers watch to stay at the forefront of industry trends impacting businesses in 2019? Developments and changes on the horizon will include important topics in these areas: preparing for emerging risks, embracing next-level technology, moving forward with healthcare strategies, and broadening claims expertise as… [Read more]

Occupational injury rates and workers’ comp claim frequency continue to decline, but is your medical spend on physical therapy following suit? Here is a closer look at key trends impacting your workers’ comp costs and why the management of physical medicine services continues to be a critical investment for employers: For almost a decade the… [Read more]

Keeping up with the laws and regulations regarding worker’s compensation in 50 states and the District of Columbia is challenging, yet essential. And not only because employers, insurers, and all affiliated partners and vendors must comply with the laws of all jurisdictions in which they operate. Regulations inform business strategy, providing foresight into products and… [Read more]

By Zack Craft, vice president national product leader for durable medical equipment and complex care, One Call The most effective way to help injured workers regain maximum functionality and reduce costs is through an early engagement approach. This is the focus of two new innovative programs One Call launched this year to tackle workplace injuries… [Read more]