Featured Articles

By Thomas Warsop, CEO at One Call One Call is reimagining the future of care coordination for workers and their families by leveraging our more than 30 years of industry experience and redefining how our solutions can move people through their care journeys better than ever before. Like many companies, the COVID-19 pandemic forced us… [Read more]

By Jan A. Saunders, CPO, LPO, In-House Clinical Director of Prosthetics & Orthotics, HomeCare Connect The trauma of an amputation cannot be overstated. Amputees often feel their lives are over. They mourn the loss of the extremity and are prone to depression and anxiety. Injured workers—in particular—can feel anger and perceived injustice. Unfortunately, most providers… [Read more]

Tough times ultimately usher in change. They highlight our resiliency. They spur revival and promote progress. While 2021 is certain to be a year full of its own challenges, we’re confident it will bring unforeseen opportunities for growth and fresh new ways of doing business – from renovated workspaces to entirely re-envisioned philosophies. Throughout the… [Read more]

By Mark Bilger, Chief Information Officer, One Call In March, the world changed. To protect the health and wellbeing of workers across the globe, businesses quickly transitioned to remote work environments. In an instant, offices moved from high rises to dining rooms and living rooms. The ultimate success of this change depended on behind-the-scenes technology… [Read more]

When developing effective claims programs for workers’ comp, a finely tuned user research process is a crucial tool in ensuring that stakeholders across the board all benefit from the solutions that are implemented. Stereotypes and assumptions surrounding the wants and needs of injured workers, claims professionals, payers, and other stakeholders stand in the way of… [Read more]

Since March, we’ve had our safety hats on. We’ve taken every step possible to prevent the spread of COVID-19 to customers, providers, injured workers and our own employees. We sprang into action to move our entire workforce to work-from-home. We partnered with providers to make virtual solutions, such as telerehab, available to injured workers. We… [Read more]

Workers’ compensation professionals, including executive leaders, clinical managers and claims professionals, are concerned about complex claims, a theme revealed in our 2020 Workers’ Comp Industry Insights Survey of 629 industry stakeholders. Participants reported that increasing claims complexity is a major challenge for the industry and their own programs, citing: The failure to detect early warning… [Read more]

In a recent analysis conducted by Boston Strategic Partners, Paradigm’s surgical implant cost management platform, Fusion by ParadigmSM, was found to reduce implant costs by 25 percentage points more than typical industry outcomes. For injured workers requiring major surgeries, including orthopedic and spinal procedures, implants are a notorious source of exorbitant costs for workers’ compensation… [Read more]

By Phil Walls, RPh, Chief Clinical Officer, myMatrixx myMatrixx released our 2019 Drug Trend Report on July 8, and with it we’re sharing important data-driven insights with the industry at large. As an Express Scripts Company, myMatrixx represents the workers’ compensation division of a large PBM, serving 100 million people. This gives us a tremendous… [Read more]

Over the past four months, every facet of society has been challenged to constantly adapt to meet new demands posed by the coronavirus pandemic. This includes workers’ compensation, an industry which often relies on personal interaction and consistent health care services to ensure injured employees return to their jobs in a timely manner. While telemedicine… [Read more]