Today’s issue of WorkCompRecap features the announcement from Rising Medical Solutions that its Workers’ Compensation Benchmarking Study’s annual survey is now open.
Rising noted that for the second time in its 11-year history, and for the first time since COVID, the 2023 study will survey frontline claims professionals (instead of claims executives) to ascertain alignment between industry leadership and staff who directly handle claims. Reprising prior years’ survey questions, the 2023 study will not only compare frontline participants’ perspectives to the views of the claims executive participants who preceded them, but it will also quantify the experience and motivations of frontline staff in the post-pandemic work environment.