Today’s issue of WorkCompRecap features a new Guest Post from Tom Warden, Research Fellow at CLARA Analytics, on how AI tools can improve the everyday lives of insurance claim adjusters.
Tom notes that claim adjusters work under stressful circumstances, and are responsible for managing upward of 200 claims at a time. Some claims are simple and straightforward, while others, especially those involving significant injuries to the claimants, can contain hundreds of documents of many types and have multiple doctors, nurses and attorneys involved. Tom’s post also delves into the many ways AI tools can arm adjusters with superpowers that enable them to work more efficiently and effectively.