Tampa, FL – Andrea Crawford Carter has joined HeadsUp Healthcare as vice president of operations. HeadsUp provides specialized and compassionate above-the- neck care to workers’ compensation patients. Carter oversees all aspects of patient, provider and client fulfillment, as well as clinical oversight and utilization review.
“Our patients have injuries to the face, teeth and head—everything from broken teeth with exposed nerves to gunshot wounds. They require specialists who are not typically found in workers’ comp, and they need to see them fast,” said CEO Brian Bell. “Andrea makes sure we fulfill our customer promise to deliver a patient-first experience with speed and empathy.”
Carter brings nearly 11 years of experience in data analytics, fiscal compliance, customer service, and network operations in workers’ compensation to the position. Most recently she served as senior director of network operations for Paradigm.
She had directed operations at Encompass Specialty Surgical Management, which Paradigm acquired in 2017. Previously, Carter was a product analyst with Align Networks of One Call Care Management. Carter started her career with Network Synergy Group, and she holds a Lean Six Sigma Greenbelt.
Source: HeadsUp Healthcare/King Knight