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Sedgwick | View 22: Industry Trends for the Year Ahead

February 1, 2022 - WorkCompWire

Sedgwick View22
For so many of us, the events of the past two years have dramatically shifted our worldview — even as we stayed close to home. At Sedgwick, we wholeheartedly believe each new year brings with it the opportunity to gain fresh perspective. Each turn of events offers the chance to see our world reflect ed in a different light. Where we come from, who we learn from, and what we bounce back from greatly affects our own frame of reference. When faced with adversity or uncertainty, our view is tested — and, hopefully, with each new experience, it’s also expanded.

This year, we can expect our view to continue to evolve, beyond that micro Zoom window we’ve all gotten so familiar with, and into a more macro, global picture. In a time of change and renewal, things will look a little different. And that’s a good thing! With a broader viewpoint comes innovative approaches to how we do business, how we adapt to change, and how we communicate with one another — wherever in the world we might happen to be.

As 2022 takes shape, here at Sedgwick we’ll be focused on finding creative ways to stay connected, and to keep ourselves and our organization thinking big, adapting and moving ever forward. Our vision for the year ahead is to lead with clear, forward-thinking perspective. As we watch and respond to the issues facing people, property, brands and performance, we’ll continue to look deeper, sharing strategies and delivering solutions to meet each challenge.

Even as we actively advance, you can be confident we will stay true to what’s at our core: our values, our commitment to care, and our promise that taking care of people is — and will always be — at the heart of everything we do.

View on People

Organizations around the world face workforce challenges, populations moving beyond a pandemic mindset and, as a result, reshaping their attitudes toward work, benefits and balance. In the face of ongoing change, partnership and support will be essential to organizations’ success and the overall health and wellness of their teams.

  1. Sustaining talent amidst workforce challenges
  2. Rethinking benefits as part of a broader recruitment and retention strategy
  3. Moving from a pandemic to an endemic mindset
  4. Prioritizing global accident and health programs
  5. Supporting physical, mental and financial wellness
  6. Making sense of drug trends

View on Property

Supply chain disruption, fluctuation in labor and demand, and ever-shifting restrictions have created both shortages and surges in the marketplace – this will impact all types of property claims and repairs. As technology and the global landscape influence the way we respond, what changes will we see in coverage, service and resolution?

  1. Managing marketplace unpredictability
  2. Absorbing the impact of business interruption
  3. Enduring extreme weather events
  4. Cultivating concierge-level service
  5. Adopting human-centric, tech-supported approaches to remote claims management
  6. Defusing the impact of geopolitical tensions

View on Brands

Companies across all industries face new levels of risk and ongoing pressure in approaching regulation, liability and reputation. Proactive preparation can make a critical difference in getting ahead of the next product or brand crisis.

  1. Redefining environmental, social and governance (ESG)
  2. Predicting liability trends
  3. Protecting your business and brand
  4. Guarding privacy and personal data

View on Performance

Data science and advanced analytics are driving the technological transformation of organizations, helping leaders leverage insights and maintain business continuity. But partnership remains a differentiating factor as organizations adapt to evolving models, improve consumer experience and transform for the future.

  1. Maintaining business continuity despite supply chain risks
  2. Adapting to new and evolving work models
  3. Transforming the future through data and tech
  4. Improving the consumer experience
  5. Complying with new and changing regulations
  6. Building upon the value of partnerships

>>> Read the full View 22 list <<<

 
Follow Sedgwick’s blog and visit our website throughout the year as we continue to investigate and offer new thought leadership in these areas of focus.

Partner Post:
This is a sponsored post from WorkCompWire marketing partner Sedgwick.

Filed Under: Featured Articles

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