Walnut Creek, CA – Paradigm recently announced the appointment of Kaye Lewis as Vice President of Client Implementation. In her new role, she will be responsible for overseeing Paradigm’s client implementations, with a focus on the specialty networks and payment integrity products. Kaye will report directly to Chris Pricco, Chief Networks and Operations Officer, and oversee a cross-functional team to ensure excellence in client implementations.
“Client implementation in Paradigm’s specialty networks business is a critical and highly complex area that demands focused leadership,” said Pricco. “Kaye is a sought-after operations and account management executive with a proven track record for coordinating the successful implementation of both technology and processes. Her collaborative approach to developing teams, combined with her vast wealth of knowledge, will have an immediate impact on Paradigm’s ability to meet and exceed our clients’ needs.”
“I’m excited to join a company with such a strong reputation in the industry. Throughout my career, I’ve worked with many Paradigm clients and have encountered so much respect for this organization,” said Lewis. “Coming into this role, I recognize the amazing foundational work the Paradigm team has accomplished in client implementations. I’m committed to being a unifying voice, collaborating with key stakeholders to foster Paradigm’s continuing growth and evolution,” she added. “Ultimately, it’s about flawlessly delivering products and solutions to clients—and doing it exactly as promised.”
Kaye comes to Paradigm with more than 25 years of experience in workers’ compensation and related industries, with a specialized emphasis in account management, process improvement, operations management, and best-practice implementations. She has served in senior leadership roles for industry-leading companies, including Optum, Sedgwick, Cadence Rx, and CareCentrix.
Kaye entered the workers’ compensation sector through Optum’s pharmacy benefits manager (PBM) sector. During her more than 15-year span with the company, she led multiple initiatives, which included implementing a pharmacy-centric bill review application, participating in the design of a client-facing PBM portal, leading client implementations, and account management. Kaye currently resides in Palm Harbor, Florida.
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