Tampa, FL – Healthesystems recently published the newest edition of its biannual industry journal, RxInformer, which covers trending and influential topics in workers’ comp, with in-depth articles and infographics authored by a team of experienced clinicians, policy experts, and industry thought leaders.
The Summer 2021 edition focuses on topics that rose to the top in Healthe’s third annual Workers’ Comp Industry Insights Survey, in which more than 600 workers’ comp professionals participated.
- Telemedicine’s future in workers’ comp
- The injured worker’s influence on claim outcomes – for better, or for worse
- Mental health impacts among remote workforce populations
- Where perceptions of the claims process align – and where they don’t – among stakeholders
- Key regulation impacting the workers’ comp industry
Healthesystems noted that remote work was a large trend – 53% of survey respondents reported switching to a remote workforce. Many of us have grown used to Zoom, Teams, and other virtual platforms. But did you know that the increased isolation from working from home – in addition to a wide range of pandemic-related stressors – is also contributing to mental health concerns for some employees? The article Home Alone: The Mental Health Impact of Working from Home explores this topic, along with mitigation strategies employers can utilize.
Another trend prevalent in the survey was an increase in telemedicine – 58% of respondents reported an increased use of telemedicine. COVID-19 made this necessary as we all tried to stay at home to stop the spread, and legislatures relaxed restrictions to embrace telemedicine. Making Telemedicine Work for Workers’ Comp focuses on the many applications for telemedicine in workers’ comp, ranging from triage and initial visits, to physician visits, physical medicine, mental health or behavioral therapy, case management, and medication counseling.
When it came to barriers to recovery, the number one factor – as ranked by 50% of survey respondents – was injured workers’ unfamiliarity with navigating the workers’ comp system. Empowering the Patient as a Mitigator of Claims Complexity explores the complications patients encounter when trying to manage their claim – which can start as early as the intake process – as well as potential solutions.
The survey also examined the communication barriers between workers’ comp stakeholders. 61% of respondents found that communication channels did not align across stakeholders, while 43% of respondents found that stakeholders weren’t even communicating in the first place. Issues like these are what lead to misaligned perceptions between different stakeholder experiences – most frequently between the injured worker and those managing their care. Healthesystems explores this in Uncommon Ground, an infographic that illustrates these misalignments.
Read the full edition here: RxInformer Journal – Summer 2021
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This is NOT a paid placement.