Philadelphia, PA -(BusinessWire)- Reliance Standard and Matrix Absence Management recently announced that Mark Marsters has been named President of Matrix Absence Management. Mark additionally retains his role as Senior Vice President and Chief Operating Officer at Reliance Standard.
“With Ken Cope’s decision to step down as President of Matrix earlier this year, our two organizations had the opportunity to assess how we could further strengthen alignment and partnership” said Chris Fazzini, President and CEO, Group Benefits, at Reliance Standard. “Mark’s experience and cultural understanding of both organizations gave us confidence in his ability to lead us on a path for future growth and innovation.”
Mark started with Reliance Standard in 2017 as CEO of the company’s reinsurance subsidiary, Custom Disability Solutions, before taking on the role of Chief Operating Officer. Prior to that, Mark held various leadership positions at both Unum and Cigna over the course of a more than 30-year career.
In addition, new leadership roles have been created to further the company’s vision to become the portfolio solution for absence and employee benefits:
- Scott Boutin, Senior Vice President and Chief Claims Officer at Reliance Standard, will expand his current role to include leadership of the Matrix claims organization. Scott has been in his current role with Reliance Standard since 2017 and previously held leadership positions in MetLife’s absence and disability claims organization, where he spent more than 13 years. Scott has also been appointed an officer of Matrix Absence Management.
- Ann Marie Leary, currently Vice President of Field Service and Account Management, has been named Chief Client Officer for the two companies. Ann Marie has been in her current role with Reliance Standard since 2018 and previously held leadership positions at Cigna in account management, claims and service operations, where she spent more than 23 years. Ann Marie has also been appointed an officer of Matrix Absence Management.
- Patrick Trinsey, currently Vice President of Marketing, has been named Chief Marketing Officer for the two companies. Patrick has been in his current role with Reliance Standard since 2018 and previously held leadership positions at Cigna in marketing, operations and product development, where he spent more than 12 years. Patrick has also been appointed an officer of Matrix Absence Management.
“As members of the Tokio Marine Group, we embrace a philosophy of aligned group management to promote synergy among operating companies” said Fazzini. “These new leadership roles will enable us to strengthen the service and value we provide to our mutual clients and customers, while remaining independent member companies of the Tokio Marine Family.”
Fazzini noted that the alignment enables Reliance and Matrix to unify their strategy for targeted growth and innovation in the client and customer experience while still maintaining the identity of Matrix as a leading administrator of absence, disability and workers’ compensation programs.