Today’s issue of WorkCompRecap features the recent launch of the survey period for Rising Medical Solutions’ Workers’ Compensation Benchmarking Study, which will examine how claims organizations are addressing the priorities and challenges identified by frontline claims staff in last year’s edition.
Rising noted that how payers are responding to the perspectives shared by critical frontline staff will help reveal differentiators in what makes for a higher performing claims organization. The 2020 study will also explore the impact of COVID-19 on workers’ comp claims management, by assessing how the pandemic is affecting claims operations, and surfacing the differentiating practices used by high performing organizations to support employers, injured workers, and claims staff during such an extraordinary time.
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