Middleton, WI – The IAIABC is pleased to recognize the New York State Workers’ Compensation Board as the winner of the 2019 IAIABC Excellence Award, sponsored by WorkComp Strategies. The New York State Workers’ Compensation Board was selected as the winner of the IAIABC Excellence Award for its submission, “NYS Workers’ Compensation Board Virtual Hearings.”
New York’s Virtual Hearing Center eases the burden of travel for injured workers, and gives workers, employers, and attorneys the option of appearing at hearings remotely in a secure, reliable, and convenient manner. Each year, the New York State Workers’ Compensation Board conducts approximately 275,000 workers’ compensation hearings statewide, with many hearings lasting less than 10 minutes long. Through extensive stakeholder training and buy-in as well as significant investments in administrative changes and technology, the Board has conducted over 209,000 virtual hearings since 2017, at a 45% virtual participation rate.
“New York’s virtual hearing center has a meaningful impact on the state’s workers’ compensation system. We congratulate them on the success of the initiative and their hard work in making the dispute resolution system more accessible for all stakeholders. The selection committee was pleased to recognize New York for finding solutions to reduce harm and aid recovery from occupational injuries and illnesses,” says Jennifer Wolf, IAIABC executive director.
The IAIABC Excellence Award grew out of a desire to share jurisdictional initiatives and programs that address policy and program challenges faced in regulating and administering workers’ compensation.
The New York State Workers’ Compensation Board is invited to present their Virtual Hearings program during the Awards Luncheon on October 23, 2019 at the IAIABC 105th Convention in Pittsburgh, Pennsylvania. The New York State Workers’ Compensation Board’s Virtual Hearings will also be featured in the December 2019 issue of the IAIABC’s digital magazine, Perspectives.