Boston, MA – Liberty Mutual recently announced that it is developing a next generation workers compensation claims management system.
“We’re building a system that will help us add even greater value to Liberty Mutual workers compensation policyholders, customers of our third party administrator – Helmsman Management Services – distribution partners, injured employees and our claims professionals,” said Wesley Hyatt, Senior Vice President, Workers Compensation Claims. “The new system will let us continue to produce better outcomes for injured employees quickly and efficiently by replacing two legacy systems with a single state-of-the-art platform.”
The company selected Duck Creek Technologies as its technology partner for the multi-year effort to build a new fully-integrated workers compensation claims management system, which blends functional and technical capabilities, coupled with a focus on long-term partnerships. The teams will use the latest agile software methods and techniques to deliver the system.
“To continue to meet customer expectations well into the future, we knew we needed a technology partner that could help us re-imagine workers compensation claims,” said Kevin De Sa, Vice President, Senior Director of Technology, Liberty Mutual. “Duck Creek is a technology leader with a mature SaaS product, empowering us to develop a custom solution with a codeless configuration – which we believe is the future of how our systems should be run.”
The development of the new integrated workers compensation claims management system is the latest in Liberty Mutual’s Technology operation’s ongoing efforts to develop innovative, best in class solutions for the insurer’s business units.
“Liberty Mutual and Helmsman are respected leaders in the insurance and third party administration industries, and are well-known for innovative and exceptional use of technology,” said Mike Jackowski, CEO, Duck Creek Technologies. “Duck Creek is proud to support its initiative to develop a new integrated workers compensation claims management system with our industry-leading SaaS solutions.”
Source: Liberty Mutual