Do you remember watching movies like “AI” or “Short Circuit” and trying to envision a world where machines could think for themselves? That reality seemed an improbable distant future, but believe it or not, that future is now.
Machine learning has become a reality, and we see it in our everyday life as we interact with new innovations, from self-driving cars to IBM’s Watson to Amazon’s Alexa. Machine learning is often so innocuous that you miss it, but it is still there.
Recently, One Call’s Joseph McCullough had the opportunity to unveil RelayRIDE, an innovative solution to help solve patient transportation challenges – an often overlooked but important aspect of healthcare, at the Amazon Web Services (AWS) Summit in New York.
RelayRIDE was developed using several components of AWS Services and Amazon Polly solution from the Amazon Machine Learning Stack to ensure patients get where they need to go. The technology detects when a variance occurs, such as a driver cancellation, and alerts One Call to mitigate the issue by quickly rescheduling the trip with another driver.
Each year 3.6 million1 Americans miss medical appointments due to a lack of transportation which has a cascading effect on the healthcare system. The simple act of getting a patient to their appointments can help reduce future complications and costs. In fact, a 2008 study shows that every $1 spent in healthcare-related transportation yields $11 in savings2. Since its introduction, RelayRIDE has helped One Call decrease the number of “no show” appointments, reduced costs and improved patient satisfaction.
RelayRIDE may not involve a robot, it does utilize novel and innovative artificial intelligence that ensures patients get to their appointments reliably, safely and on time.
To learn more about RelayRIDE, please visit https://onecallcm.com/one-on-one/real-results-of-relayride
1Wallace, R., Hughes-Cromwick, P., & Mull, H. (2005). Access to Health Care and Nonemergency Medical Transportation: Two Missing Links. Transportation Research Record: Journal of the Transportation Research Board, 1924. Retrieved from http://www.tdsa.org.au/wp-content/uploads/2012/06/Access-to-HealthCare-and-Nonemergency-MedicalTransportation-Two-Missing-Links.pdf
This is a sponsored post from WorkCompWire marketing partner One Call