Boca Raton, FL – NCCI recently released a new Insights article on Telemedicine and workers’ compensation.
Telemedicine is the use of electronic communication technologies to provide clinical services to patients without an in-person visit, with the goal of improving the patient’s health status. The electronic communications or monitoring may be used for follow-up visits, management of chronic conditions, medication management, consultation with specialists, or other clinical services that can be provided remotely via secure video and audio connections.
According to a representative from Kaiser Permanente (KP), a leader in telemedicine services, the number of telemedicine customers is expected to increase to roughly 7 million by 2018 (up from 350,000 in 2013). In 2015, of KP’s 110 million interactions between physicians and members, 56% were virtual, surpassing physical visits for the first time.
The Department of Veterans Affairs (VA), which operates the nation’s largest healthcare system and is recognized as a world leader in the development and use of telehealth services, has achieved better results through telemedicine. According to the VA, telemedicine has increased access to high-quality healthcare services and has proven to be an effective and convenient way for patients to receive—and medical providers to provide—medical care.
Given the increased use of telemedicine in general healthcare, can it help provide access to prompt, high-quality medical care, timely return to employment, and better outcomes for injured workers and their employers in workers compensation?
Click here to read the full report: NCCI Insights: Telemedicine and Workers’ Compensation