Owings Mills, MD – In response to exponential growth, Restore Rehabilitation, LLC recently announced that it has made the strategic decision to make several major reinvestments.
Founder and CEO, Pam Anthony, RN, BSN, CDMS, CCM commented: “I recognize as a professional services organization in today’s world, we have two main areas that we must reinvest: people and technology. We elected to infuse capital into both of these areas in a significant way in 2018.”
The technology investments include an updated clinical documentation platform, as well as major hardware and software upgrades company-wide. These upgrades will continue to ensure data security. They are also designed to enhance communication and efficiency within the company and with clients, in keeping with Restore’s motto: Success thru a Sense of Urgency.
Anthony added: “Investments in people are essential and we hired 65 case managers in 2017 with an increased number projected to be onboarded in 2018. In response to hiring more case managers, we added multiple industry veterans to our training, quality, and program development units to support projected future growth.” These individuals include a Director of Training, Clinical Operations Manager, IT/Security Officer, and Director of Catastrophic Programs.
Restore’s impressive cost containment services have a proven return on investment and yielded a significant increase in business over the last 2 years. Sean O’Donnell, Chief Revenue Officer, said: “Restore’s commitment to maintain consistent double-digit growth will be aided by the company’s significant reinvestments without absorbing debt. This will strengthen the organization’s place as the premiere national boutique case management firm.”
Restore has increased the number of regional and national sales team members and continues to expand into 2-3 new regions each year. O’Donnell continued: “Thanks to all of our telephonic and field-based case managers’ consistent effort to operate with a sense of urgency, our sales and marketing team has benefited from improved brand awareness. At the same time, workers’ compensation payers are seeking an alternative to the large corporate case management firms and Restore’s tailored model is well positioned for continued growth.”
Anthony stated: “Restore has realized double-digit growth annually since our inception. We believe the addition of people and technology will allow us to benefit from increased prosperity while fulfilling our mission: Dedicated to providing responsive, effective case management solutions with integrity. Always.”