Today’s issue of WorkCompRecap features Traveler’s announcement of the launch of a new digital self-service capability that aims to streamline the workers’ comp claim process.
The new product, MyTravelers® for Injured Employees is a web-based tool that provides injured employees with all the information they need to easily manage their claim from start to finish on their computer or mobile device. Features of the tool include customized content tailored to each injured employee’s specific needs; health care provider search capabilities; status update notifications; easy-to-understand info related to reimbursement for lost wages and payments made to medical providers; and real-time communication with claims professionals. Travelers noted that better outcomes are achieved when injured employees are closely engaged in their claims, and the new tool seeks to make it easier for them to stay involved.
Find out more by clicking here!