Bradenton, FL – Next Level Administrators (NLA) recently announced the appointment of Rafael “Rafi” Zeno as Business Development Manager. Zeno will report directly to Angela Blanch, Vice President of Business Development. He will be responsible for helping attract and engage prospective clients.
Angela Blanch said, “I’m very excited to have Rafi join the NLA business development team as we continue to make strides in growing our geographical footprint. Rafi’s expertise as a claims adjuster as well as his experience in the Medicare Set-Aside and Medicare Secondary Payer compliance services area brings a broader scope of understanding to the claims management table. His knowledge, reputation of integrity, and his strong work ethic fits naturally with the culture being fostered at NLA.”
During his tenure in the insurance industry, Rafi served in various capacities within P&C and workers’ compensation sectors, before moving out of operations and into the services market. For the past 20 years, he has worked directly with employers, carriers and third party administrators to provide workers’ compensation services for re-employment and return to work, Medicare set-asides, diagnostic imaging and investigations. Rafi understands the demands placed on those responsible for claims management and has made it his singular focus to deliver solutions that simplify the claims process and reduce costs.
“I’m thrilled to be part of a growing organization especially, the caliber of NLA. My work begins and ends with the relationships I make with clients and I look forward to forging new long-term partnerships for NLA. I’m looking forward to this next chapter in my career,” said Zeno.
Zeno received his undergraduate degree from Virginia Commonwealth University in Richmond, VA. He is an associate member of NAMSAP (National Association of Medicare Set-Aside Professionals). He shares his passion for music by leading and participating in church musical groups as well as programs and hosts a local Spanish radio show.