Austin, TX – The TDI-DWC recently released its Biennial Report to 85th Texas Legislature. The report presents system trends that will help DWC, policymakers, and system participants to gauge the health of the system and consider fine‐tuning previous reform efforts, eliminating potential confusion, and addressing lingering statutory uncertainty.
As the primary administrator of the Texas workers’ compensation system, the DWC noted that it looks for innovative ways to improve its services to system participants by focusing its efforts to regulate workers’ compensation efficiently, educate system participants, and achieve a balanced system that treats everyone with dignity and respect.
Examples of this focus include on-site and single point-of-contact claim services in 20 DWC field offices across the state, free injured employee and employer training on workers’ compensation and workplace safety issues, plain language forms and letters, and certain forms and correspondence made more secure with the removal of Social Security Numbers.
DWC is also making administration of the system more efficient by enhancing internal automation efforts, digitizing millions of older paper claim records, and eliminating unnecessary storage space.
The complete report is available here: TDI-DWC Biennial Report to 85th Texas Legislature (PDF)