Atlanta, GA – Crawford & Company® (NYSE: CRD-A and CRD-B), recently announced that it has named Kenneth Tolson chief executive officer of its U.S. Property & Casualty℠ group, a business unit operating within the U.S. Services division of Crawford®. Tolson will be responsible for the company’s U.S. field operations and catastrophe services groups.
“With over 27 years of tenure at Crawford, and a track record of building strong teams and achieving results, Ken will be instrumental in growing our customer base with the support of a very talented team,” said Larry Thomas, president and CEO of Crawford U.S. Services.
Tolson most recently served as senior vice president for the Broadspire® Accident & Health division. Prior to that, he was CIO for the U.S. Property & Casualty division and led a team that developed the claim self-service portal known as MyClaimsAgent.com, which enables customer ownership of the claim process and remains a key domestic product. He is also a former U.S. Property & Casualty division region manager at Crawford.
“I look forward to helping the company further demonstrate our ability to exceed customer expectations during routine business operations as well as in times of catastrophe,” said Tolson. “We are excited about our future as we develop faster end-to-end claims services based on our technology and professional expertise.”
Tolson is a graduate of North Carolina State University and also holds the Associate in Claims (AIC) and Chartered Insurance Operations Professional (CIOP) designations.
Source: Crawford & Co