Nashville, TN – National Third Party Claims Administrator (TPA) Alternative Service Concepts recently announced the promotion of Ms. Karen Baskin to claims manager. Ms. Baskin will be based in ASC’s Nashville, Tennessee office.
As a claims manager, Ms. Baskin will be responsible for overall coordination of office operations including, but not limited to, client relations and ongoing oversight of claims activity and quality control.
“Karen brings 21 years of knowledge and experience within the insurance industry,” said Ms. Tammy Moore, vice president. “We are confident that she will ensure delivery of exceptional claims administration and customer service to our valued clients.“
Karen Baskin joined Alternative Service Concepts in 2001 where she served as a claim adjuster and later as a claim supervisor. She began her career as a claims representative at US Specialty Insurance Company. Ms. Baskin holds a Bachelor of Arts degree in English from David Lipscomb University.