Chicago, IL – The Workers’ Compensation Benchmarking Study’s 2016 claims leader survey is now underway, advancing its collaborative investigation of issues most impacting claims organizations today.
Building on its research with over 700 claims leaders and a 70-question survey from prior years, the annual study has launched a new condensed survey that will probe deeper into select operational challenges/strategies. This will provide greater insights into a sharp set of issues, allowing Rising Medical Solutions’ 2016 study to more fully engage in progressive problem solving in the following areas:
- Prioritizing Core Competencies
- Claims Outcomes Management
- Measuring Best Practices
- Incentivizing Operational Excellence
- Training & Retaining Staff
- Impact of Technology & Data
- Medical Performance Management
- Impact of Regulatory Compliance & Healthcare Policy
“The study’s direction continues to be guided by our expert Advisory Council and is driven by research for, and with, claims leaders so it stays grounded in functional application,” says Rachel Fikes, VP and Study Program Director at Rising Medical Solutions. The study’s principal researcher, Denise Algire, adds “Our new, compact survey facilitates a deeper exploration of areas that claims leaders tell us will be most useful in the coming years, and allows us to provide practical steps to address some of the industry’s biggest operational obstacles and opportunities.”
The confidential survey will continue throughout June, and is open to management and executive-level leaders who oversee workers’ compensation claims operations for organizations such as insurance carriers, employers, third party administrators, government entities, and risk pools. Claims leaders who take the survey will receive a copy of the 2016 Study Report.
Claims leaders who want to participate in the Workers’ Compensation Benchmarking Study can take the survey by clicking here.
The Study Report will be published in the Fall 2016.