Today’s issue of WorkCompRecap features some interesting news from the broader P&C world in the results of Towers Watson’s recent Claim Officer Survey, which found that 76% of respondents said that attracting and retaining top talent is their primary business challenge. Claim Officers ranked implementation of data capture, metrics, and analytics as their next most pressing issues, which dovetails with the talent challenge in that new technologies will require more advanced skills, and increase the value of talent that can build technologically advanced claims departments. Find out more by clicking here!
Speaking of talent, the California Workers’ Compensation & Risk Conference has announced its keynote speakers: David Lanier, Secretary of the California Labor and Workforce Development Agency, and Christine Baker, Director of the Department of Industrial Relations (DIR). This year’s motivational keynote speaker will be actor, best-selling author, advocate and U.S. Army veteran, J.R. Martinez. Find out more by clicking here!