Reno, NV – EMPLOYERS (NYSE: EIG), America’s small business insurance specialist, has introduced a new version of its EACCESS® portal that allows policyholders to perform many self-service tasks for the first time.
Originally launched in 2013 for EMPLOYERS’ appointed agents, EACCESS is a web-based system that provides a user-friendly portal to important workers’ compensation documents and resources. Through this expanded system, valuable tools are now also available to policyholders.
The new policyholder facing portal offers more convenience by streamlining processes for busy small business owners. Policyholders will now benefit from functionality such as:
- Access to policy information
- Ability to make payments
- First Report of Injury reporting
- Access to claims history
- Ability to download claims reports
- Updated document viewer for faster access to invoices, notices, and other important policy documents
“There is no 9-to-5 when it comes to running a small business,” said Aaron Mikulsky, senior vice president, business process and policyholder services, EMPLOYERS. “We appreciate the needs and time constraints of small business owners and designed EACCESS to give them the ease and convenience they need to manage their workers’ compensation policies.”
Rich Hallman, executive vice president, chief information officer adds, “The launch of the EACCESS policyholder portal represents our continued commitment to delivering innovative solutions and improved customer experience through technology. Through our transformational technology releases over the past several years, these new self-service solutions helps make doing business easier not only for our policyholders, but also for their trusted insurance agents.”