Boston, MA -(BusinessWire)- Agencyport Software, a leading provider of software and services to the global insurance and reinsurance industries, recently announced that EMPLOYERS® (NYSE: EIG), America’s small business insurance specialist®, is live with AgencyPortal™, a state of the art, web-based distribution platform. EMPLOYERS licensed AgencyPortal™ to engage new business opportunities, process policy updates and changes, and fulfill the full lifecycle of a policy submission. The carrier has used Agencyport’s agency interface solution, AgencyConnect™ (now Connect5) since 2008.
The AgencyPortal™ implementation rolled out with EMPLOYERS’® next generation EACCESS®, its user-friendly customer interface, to improve the customer experience and provide a scalable foundation for growth and innovation. AgencyPortal™ offers EMPLOYERS’® agents a secure, single sign-on platform and a single point of sale system for all self-service on the web, including submissions received from agency interface systems.
“EMPLOYERS® is focused on driving premium growth through agent satisfaction and efficiencies. To reach this objective, we are improving the agent experience with our self-service customer portal and streamlined operational workflows,” said Richard P. Hallman, Chief Information Officer at EMPLOYERS®. “Because it simplifies the policy submission process, AgencyPortal™ is an excellent strategic solution for our underwriting needs.”
“For over a decade, AgencyPortal™ has provided carriers with a dramatically easier and better experience for their independent agents,” said Steve Hauck, Co-CEO at Agencyport. “Our best-in-class approach helps carriers like EMPLOYERS® meet agents’ needs and improve underwriting results.”