Today’s issue of WorkCompRecap features Coventry’s recent announcement of the release of their Provider Search by Text functionality, which allows injured workers to locate network providers and pharmacies via SMS. With a few quick texts, injured workers can also get directions or expand their search if needed.
Coventry also noted that one of the advantages to the text-based system is that it offers a greater level of reach than an app, since it doesn’t rely on users owning a smartphone.
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