San Francisco, CA – State Fund recently announced that it has established a new and innovative program to manage investigation services used by various departments within State Fund by contracting with two experienced, reputable and successful private investigation companies— “HUB Enterprises” and “Veracity Research Company (VRC) Investigations”.
State Fund created this program to develop standardized private investigation vendor services throughout the state. This will improve our efforts to properly investigate claims, fight fraud and ensure that policyholders get the greatest return on their premium dollars by completing investigations in a timely manner at the highest level of quality and integrity.
The rigorous vendor selection process began through an extensive invitation to participate in a Request for Proposal (RFP). State Fund worked to establish criteria to ensure that these two private investigation (PI) service suppliers are the most qualified to service State Fund’s needs, adhere to our governance standards, and provide program administration using best practices to facilitate quality outcomes. The PI suppliers’ networks will consist of highly trained, licensed and insured investigators located throughout the state. Investigators in these networks have proven track-records in delivering quality and timely investigation services.
Private Investigators with whom State Fund has already worked, and others who are interested in subcontracting, should contact the contracted PI suppliers directly. The PI suppliers will then use a uniform process to make a qualification determination. Investigation services will meet quality standards established contractually between State Fund and the PI suppliers.
This partnership allows State Fund to continue serving as an industry leader, and provides increased value for our policyholders through best-in-class, appropriately-priced services.
Those interested in joining the PI suppliers’ networks should contact the following to request program information:
- HUB – statefund@hubenterprises.com
- VRC – vendorpanel@vrcinvestigations.com