Las Vegas, NV – Last week WCW got to sit down with Don Duford, CEO of One Call Care Management for a few minutes to talk about the company’s future plans and their new model for care management in workers’ comp:
This year’s National Workers’ Compensation and Disability show was a momentous event for Duford and his organization, as “One Call Care Management,” the new name and brand for One Call Medical, Inc., was officially announced the first day of the show.
Following the August announcement of its merger with MSC Care Management, and a series of other acquisitions of best-in-class companies over the last two years, the expanded company has created the most comprehensive array of specialized services in workers’ compensation, according to Duford. The new name and brand reflect how these different areas of expertise are brought together in one family, delivering unprecedented value to payers, providers, and injured workers.
“We’re introducing a new model for managing workers’ compensation medical care, similar to the integrated team approach used by Mayo and Kaiser on the group health side,” commented Duford. “With integrated teams of experienced professionals, we can prevent leakage, better manage the unpredictable nature of workplace injuries, and take the preventive approach that will keep problems from happening. For example, a proactive approach to pain management can head off the potential for addiction to opioids, unnecessary costs, extended time off from work, and even avoid a long-term disability claim.”
The day before the conference, One Call Care Management announced its latest acquisition: Harbor Health Systems, Inc., a leading provider of network effectiveness tools.
“With Harbor Health Systems, we add to our value proposition the ability to match injured workers with the best provider for their particular needs. Harbor Health’s unique competencies will integrate our networks more effectively with primary care providers that Harbor’s scoring technology has identified as superior performers in different medical and specialty areas. As we add the ability to measure provider performance throughout our service lines, we will further impact costs and outcomes throughout the claims lifecycle.”
Summary & Quotes via OCCM/Scott PR