Tampa, Fla. – Express Dental Holdings, LLC (EDH), the first and only national dental referral management company to address the specific needs of the workers’ compensation, auto, and liability industries and a subsidiary of One Call Medical, Inc. (OCM),has moved to a new, larger location in Tampa. This move strategically positions EDH for future growth and expansion, and enables it to better respond to an increasing demand for dental and specialty referral management services nationwide.
Traditionally, the workers’ compensation, auto, and liability industries have lacked convenient access to dental and specialty providers. As a result, adjusters and nurse case managers spent countless hours trying to locate dental and specialty providers who could treat specialized injuries and were equipped to service these lines of insurance. In this way, EDH has helped to fill a critical need in the insurance industry, helping to manage and coordinate referrals for dental, hearing, eye, and other hard-to-find medical specialists.
OCM CEO Don Duford commented on the value of EDH services: “EDH is a strategic component within our portfolio of specialty claims services, offering a unique and comprehensive dental and specialty referral management solution. The new location will support the company’s aggressive plans for growth and its ability to serve as a trusted partner to claims professionals, who need assistance in locating and scheduling appointments with quality dental and specialty providers. Its referral management service has enabled clients to achieve greater savings, increased efficiency, and superior outcomes.”
EDH President Chris Toepke has observed a growing demand for his company’s clinical expertise: “Dental and other specialized injuries are less common than other types of claims. As a result, payers find these claims present unique challenges, complications, and costs—and require clinical expertise and care coordination. From our new office, we’ll be able to continue to broaden and deepen our clinical knowledge and oversight to handle various types and levels of claims complexity. In addition, we plan to integrate the latest data and telephony technology to ensure continued service excellence.”
The new EDH office is located in the Colonial Place I building, 4350 West Cypress Street, Suite 1000 in Tampa, Florida.
Source: One Call Medical