Sarasota, FL (PRWEB) – Alabama Self-Insured Workers Compensation Fund (The Fund), Employers Claim Management (ECM) and Tropics Software Technologies (TST), a national software company specializing in workers’ compensation systems, announced today that The Fund and ECM have selected TST to implement Tropics Ocean, TST’s integrated policy, billing and claims administration system. In addition to handling the claims administration, policy issuance, policy administration and billing administration software functions, Tropics Ocean will be utilized to offer The Fund’s agency partners enhanced on-line inquiry functionality, web-based application submission and integrated document management capabilities.
“The Fund prides itself on providing industry leading service to our members, as well as our agency partners. The excellent reputation that Tropics has achieved in providing terrific service to its clients, coupled with providing a truly comprehensive and reliable software program, is what initially attracted us to consider upgrading our systems. However, in performing our due diligence on TST, it was the glowing endorsements from so many of their workers compensation customers that truly set them apart as our vendor of choice. We look forward to a long business relationship with TST.” said Freda Bacon, The Fund’s Administrator.
Jeff Norman, President of Employers Claim Management added “The robust functionality of the Tropics Ocean system across all of the claims, policy and billing modules, along with new functionality in their agency and insured portals, will help The Fund and ECM continue to provide the excellent service that our agents and insureds expect and deserve. It was clear from the beginning of our due diligence process that the cultural fit between The Fund, ECM and TST was remarkable. However, seeing their software in action, along with understanding TST’s commitment to ongoing investment in their technology, made us realize that we can take yet another step forward in providing cutting edge service to our business partners.”
“We are very happy that The Fund and ECM have selected Tropics as its new workers’ compensation software system,” said Mike Mobar, President and CEO of Tropics Software Technologies. “The long-standing partnership between The Fund and ECM has clearly been a recipe for outstanding workers’ compensation services to Alabama employers. We believe that TST’s 17 years of experience in providing innovative software solutions to more than 25 workers’ compensation organizations will serve as a further catalyst for growth and efficiency for these industry-leading organizations.”