FORT LAUDERDALE, Fla. /PRNewswire/ — Patriot National Insurance Group announced today the appointment of Robert Zamary as Senior Vice President of the newly formed Client Enterprise Services department. Client Enterprise Services will integrate policyholder services, billing, collections, and premium audit functions to provide a consistent, predictable and positive service experience.
Steven M. Mariano, Chief Executive Officer and Chairman, said, “Since joining the Patriot family in 2009, Bob has demonstrated a commitment to client services that will serve him well as he takes responsibility for driving policyholder loyalty, satisfaction and retention.”
“Client Enterprise Services will bridge cross-functional boundaries,” Mr. Zamary said. “Our goal is to establish a continuous improvement environment with a constant focus on improving service to Patriot National’s policyholders.”
Mr. Zamary was previously Vice President of Claims at Patriot Risk Services and Senior Vice President of Carrier and Outsourcing Services at Patriot National. Before joining Patriot National, he was Executive Vice President and COO at Avizent. Mr. Zamary is a graduate of The Ohio State University.