June 18, 2018

Driving On-Demand Connections to Care

As patient-centric technology becomes more mainstream, providing flexible, on-demand access to healthcare remains a top priority at One Call. Injured workers demand real-time connections to care, improved patient engagement and quicker outcomes.

One Call On Demand Innovation

One Call is taking the driver’s seat in the workers’ compensation industry, changing the landscape for medical language services, consultations and transportation by removing the complexity around connections to care. Traditional care methods face the challenges of patient adherence, barriers in communication and extended wait times. Modern platforms bridge these gaps and present a variety of unique advantages – transparency, expanded access, as well as tools that provide insight into areas where there previously were none. As a compliment to traditional care models, this new path is accelerating outcomes and improving the overall health of the populations we serve.

Consider these examples:

  • You have an injured worker who requires ongoing physical therapy, but lives in a rural area and is a great distance from a physical therapy provider. What if your patients had access to a customized, in-home rehab exercise program while taking their readiness and feedback into consideration? Imagine how this could transform care coordination and patient accountability while providing faster recovery and return-to-work.
  • An injured worker had transportation arranged for their medical appointment, but at the last minute, plans changed and he/she needed a ride. What if you had the ability to schedule non-emergent, on-demand transportation for your patients so they are not late for their appointments or miss their appointments completely?
  • One of your patients has been waiting for an on-site interpreter to become available to accompany them at their medical appointment. What if you could offer patients more secure and timely care without paying for minimum interpretation fees and wait times? Offering a solution which has the ability to communicate critical information on-demand, ensures patient satisfaction while delivering the timeliest care possible.

Although technology will ultimately change the way we think about care, it will never replace the need for in-person medical services. Healthcare isn’t just about clinical knowledge or use of data; strong patient and provider relationships ensure healthier outcomes. However, medical professionals must also work harmoniously with technology for the future sustainability of the evolving healthcare industry.

About One Call
One Call is the nation’s leading provider of specialized solutions to the workers’ compensation industry and is headquartered in Jacksonville, Florida. One Call’s solutions enable faster, more efficient, and more cost-effective claims resolution with a focus on injured workers’ needs across the continuum of care. For more information, visit onecallcm.com

Partner Post:
This is a sponsored post from WorkCompWire marketing partner One Call.

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