December 15, 2017

WorkCompRecap: Ready for Re-engineering!

Today’s issue of WorkCompRecap features the New York State WCB’s recent announcement that it is beginning a business process re-engineering project designed to significantly improve the experience of injured workers and employers in the state’s workers’ compensation system.

The board has retained Deloitte to assist them in the process, and in the fall the Board and Deloitte will begin dialogues with stakeholder groups to better understand challenges in the system and listen to suggestions for system improvements. Deloitte is expected to deliver final recommendations to the Board in early to mid-2014, which will then become the roadmap for system changes. Find out more by clicking here!

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